What can we help you with?
Having trouble with the app? Pick an issue from the list below to get tips on how to solve it. If you’ve tried all the suggested steps, or your issue isn’t listed below, please report the issue to us via the contact form at the bottom of the page.
What's the problem?
Report an issue
Please try to mention which device(s) you are using, when the problem occurred, if the problem is related to a specific app feature (i.e smartwatch connection, taking a Journey, tracking a friend, settings, sign up) and try to describe as best as possible what you see / what the app does when the problem occurs. Thank you for helping us make our app better.